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Frequently Asked Questions
What happens if the delivery location is not accessible when the truck arrives?
If a delivery cannot be completed after the truck arrives on site, a re-delivery fee may apply. Driver discretion is final when determining whether a delivery can be made safely.
What happens if bulk material is dumped and needs to be removed or relocated?
Bulk material deliveries can be refused prior to dumping. Once material is dumped, removal or relocation may not be allowed and could require hiring a contractor, potentially at additional cost.